# Baby Matters

> Shop

## Agent access

- MCP endpoint (streamable HTTP): https://storefront.fleetq.net/mcp/wwwbabymattersbg
- Bookings/orders/quotes return `pending_confirmation` until the owner confirms; poll `get_request_status`.
- Last verified: 2026-10-10T19:36:32+00:00

## Tools

- `get_info`: Business identity, address, contacts, opening hours (with whether it is open right now) and what you can do here. Start here.
- `search_products`: Search the shop's whole catalog, live from its website (Bulgarian product names work best, e.g. "краве масло"). Returns sku, name, price, stock flag, source_url and last_verified per product, and on page 1 the shop's facets (brands, sizes...) to narrow with brand or filters. Only the filters this shop's site supports are listed. A search may be served from a cache up to 1 hour old; last_verified says when the shop was actually read. Prices and stock are as of that time; get_product reads the shop now. If an English query finds nothing, it is retried once in Bulgarian and the response carries translated_query.
- `get_product`: Full, freshly re-checked details for one product: pass the sku from search_products, or its slug or product URL. The record is fetched from the source on every call; if the source is down you get the last copy with stale: true.
- `get_categories`: The shop's category tree as on its website menu: id, name, name_en, url, children. Start at the top (default 2 levels) and pass parent_id to go deeper.
- `get_policies`: The shop's policies on delivery, returns, payment and cancellation, each with the source_url and the exact quote it was read from; where the shop publishes them, also delivery zones with the minimum order, fees and the next delivery slots.
- `create_order`: Place an order for products (skus from search_products). The owner confirms availability and terms; returns "pending_confirmation" with request_id and expected_response, or an instant "declined" (unknown sku, out of stock, blocked date). No payment is taken here.
- `get_request_status`: Current status of a request: pending_confirmation | confirmed | declined | counter_offered (with counter_offer) | closed | expired | cancelled.
- `accept_counter_offer`: Accept the business's counter-offer (only after your user agreed). The request becomes confirmed with a confirmation_code.
- `reject_counter_offer`: Decline the business's counter-offer. The request is closed.
- `cancel_request`: Cancel a pending, counter-offered or confirmed request. Confirmed requests can only be cancelled before the business's cancellation cutoff (see get_policies).

## Facts

- Phone: 0760.248.454
- Email: info@babymatters.ro
- Delivery: Онлайн поръчката се доставя от куриерска фирма Sameday или от екипа на Baby Matters в рамките на 1-4 работни дни от телефонното потвърждение. Всички продукти се доставят от Румъния. Изпращат се и пакети до страните от ЕС; разходите за доставка се уточняват с агент преди поръчка.
- Returns: Физически лица могат да върнат продукти, закупени от уебсайта, в рамките на 14 календарни дни от получаването, без да посочват причина. За продукти от шоурума срокът е 48 часа и само за смяна на цвят или модел при запечатан продукт. Разходите за връщане са за сметка на клиента, освен при дефектен продукт.
- Payment: Плащане с банкова карта, банков превод, депозит в брой в Banca Transilvania, наложен платеж или плащане в шоурума. Цените са в български лева (BGN) и включват ДДС, ако е приложимо.